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Global Help Desk Outsourcing Market slated to grow with growth of IT services



Research Beam adds a report titled Global Helpdesk Outsourcing Market 2015-2019. The report forecast market to grow at 5.7 % CAGR amid the forecast period 2015-2019. The report covers the present scenario and the growth prospects of the market in the said period. The report makes a thorough analysis of the market segmentation, market size and forecast, key drivers and constraints of the Global Helpdesk Outsourcing Market. The report offers a complete overview of the integration of help desk services with network and system management software that would provide fillip to the market.

There is a tremendous rise in the number of devices used by organisations in diverse geographical regions which calls for technical support 24/7. This calls for outsourcing of such services to provide a seamless delivery of IT support and technical query handling for different clients and vendors. Companies also seek to minimise their in house expenses and reduce workplace complexity resulting in outsourcing of these activities to different vendors.

These vendors form the driving factors of Global Helpdesk Outsourcing Market 2015-2019. The report also discusses the emergence of remote software services and help desk software that have a deep impact on the market. In order to provide a secure and stable work environment, Helpdesk Outsourcing Market services improve user productivity since there is a faster rollout of software required for the different IT enabled services of organisations.

Some of the prominent vendors profiled in this report are: HCL Technologies, Computer Sciences Corp. (CSC), IBM Corp., HP Enterprise Services and HP Enterprise Services.

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