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Telecom Managed Services Market 2014-2019

Telecom operators are under persistent pressure to manage capital expenditures related with network deployment and to reduce network operating costs. Managed services providers help network operators realize those goals. The next stage in evolution is to outsource value-added services including content, commerce, and next generation communication services. This is a key development as network operators are poised to lose revenue and margins both do to marginalization of bearer services (voice and data both) and the need for value-added service (VAS) applications. We continue to see top players such as Ericsson, Huawei, and Nokia Siemens Networks dominate the market and remain committed to provide managed services
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However, their dominance is threatened by disintermediating technologies such as Network Function Virtualization (NFV) and Software Defined Networks (SDN). At the same time, NFV and SDN are both excellent opportunities for managed service providers to solidify their roles with network operators. This research provides insights into the current and future state of telecom managed services with a view into the anticipated marketplace through 2019. This report provides the reader with an understanding of the telecom managed service market landscape including market direction, core deliverables, significant players, cloud computing trends for managed service, key technologies, cost-benefit advantages over self-managed solutions, and market positioning. To complement this research, the purchaser of this report is entitled to also receive any (one) currently available Mind Commerce telecom report at no additional charge. Company-wide license purchasers are entitled to up to three (3) currently available Mind Commerce next generation telecom and/or value added services reports at no additional charge. Reports include, but are not limited to, the following choices: • LTE Strategy, Application Roadmap, and Future of 4G • Carrier LTE Application Strategies to Combat OTT Players and Services • Global Broadband Traffic Management: Business Case, Market Analysis, Roadmap, and Forecast • Content Delivery Networks (CDN) Analysis of Key Vendors, State of the Market, and Outlook 2014 – 2019
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Table Of Content Here 
1.0 Executive Summary 5 
2.0 Managed Services Overview 8 
2.1 Types Of Telecom Services 9 
2.2 Managed Services Types 13 
3.0 Manages Services Business Drivers 21 
3.1 Expenditure Reduction And Management 22 
3.2 Benefits To The Network Operator 23 
3.3 Intermediation Services 26 
4.0 Managed Services Business Decisions 30 
4.1 Overall Cost Savings 31 
4.2 Reduction Of Complexity 31 
4.3 Make Vs. Buy Vs. Partner 32 
4.4 Risk Reduction And New Initiatives 34 
4.5 Lack Of Resources/ Alignment For Strategic Initiatives 34 
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4.6 Aligning Ict Resources And Critical Business Processes 35 
5.0 Managed Services Technical And Architectural Considerations 36 
5.1 Network Issues 36 
5.2 Cloud Based Services 40 
5.3 Virtualization Of Network Infrastructure 42
6.0 Trends In Managed Services 45 
6.1 Capital Investments In The Medium Term 45 
6.2 Anticipated Impacts Of Capex Trends 45 
6.3 Important Business Benefit To Telecom Operators 46 
6.4 Cloud Will Be In The Discussion For Every New Database Initiative 46 
6.5 Supplier Trends 47 
7.0 Managed Services For Smb Market 49 
7.1 Best Practices 49 
7.2 Various Roadmaps To Success 51 
7.3 Development In Smb Space 52 
8.0 Analysis Of Managed Service Providers 53 
8.1 Alcatel Lucent 53 
8.2 Amdocs 54 
8.3 Aricent 55 
8.4 Byte Mobile (Citrix) 56 
8.5 Cisco 58 
8.6 Comarch 60 
8.7 Emc 61 
8.8 Ericsson 62 
8.9 Fujitsu 63 
8.10 Huawei 64 
8.11 Ibm 66 
8.12 Intrado 67 
8.13 Lockheed Martin 67 
8.14 Microsoft 68 
8.15 Neustar 68 
8.16 Nokia Siemens Networks 69 
8.17 Rackspace 70 
8.18 Syniverse 71 
8.19 Tcs 72 
8.20 Tns 73 
8.21 Zte 74 
8.22 Zayo 75 
8.23 Big Deals In Managed Service Space 76 
9.0 Market Analysis And Forecast 78 
10.0 Conclusions And Recommendations 82 
11.0 Appendix 85 
11.1 Positioning Managed Services With Clients 85 
11.2 Clients Making Intelligent Decisions About Managed Services 86 
11.3 Managed Telecom Providers Should Help Mno Focus On Vas 87
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